Membership Program Rules

Maxima Platinum program membership is available to frequent Maxima Barber Salon clients.

Maxima Platinum program Membership (“Membership”) is open to U.S. residents at least 18 years of age. By joining the program, you represent that you are 18 years of age or older, and by using this program, you agree to the Rules of the program. Your Membership is nontransferable and is subject to present and future program Rules. Your Membership is valid only at participating Maxima Barber Salon and Spa locations and only in the location where you initially enrolled. Enrollment begins upon registration and only after the Platinum package membership fee has been paid. Your Membership expires one year from the activation date and must be renewed upon expiration.

Once you enroll in the program you are free to enjoy all of the benefits of your Maxima Platinum package. Upon expiration, you must apply for a renewal if you would like to extend your membership past the expiration date.

Service Obligations
At Maxima Barber Salon and Spa, we value our clients and work hard to provide them with the best quality service possible on a daily basis. We can only provide our clients with outstanding service when we have a business structure that benefits and protects our clientele, as well as our business. For this reason, we ask that all Platinum program clients uphold our Service Obligation policy.

Appointment Policy
• There is an appointment cancellation fee of ten dollars ($10.00) if you fail to notify us of a cancellation within one hour of the appointment time. The fee will be charged to the credit card on file at the time of enrollment.

• Please notify us in advance if you are running a few minutes late. If you are late more than ten (10) minutes, you may wait for the next available opening or reschedule to a different date.

Credit Card Policy
• Upon enrollment you will be asked to provide us with a valid credit card. You may use this credit card as a valid form of initial membership payment and it will remain on file in the event that additional fees or charges need to
be made to your account.

• You may request at any time to change the credit card on file.

• In the event that any fees or charges cannot be authorized on your credit card due to insufficient funds or another reason, you will be charged a processing fee of twenty-five dollars ($25.00).

Membership Cancellation, Modification, Expiration and Termination
Once you have paid for your membership, you will not be reimbursed if you cancel before the expiration date.

Visit or call a Maxima location and speak with a Maxima Platinum program representative if you are interested in canceling your membership. There is no cancellation fee, however, you do forfeit the remainder of the Maxima Platinum program services.